The gray area...
When it comes to working with companies (which I don't do very often) I hit gray areas that twist a bit. This left me compelled to address some issues. A company I agreed to work with sent a product which I find to be a very competent product. Immediately, without researching it much, right out of the box, I found it a refreshing piece of tech that appeared to be of sound quality, construction, and design. I went and read the details of the device on the manufacturers website